Patient and Family Rights

  • Respect of your cultural, psychosocial, religious, and spiritual needs
  • Respect for privacy and confidentiality of care and information
  • Protection of your possessions/ belongings from theft or loss
  • Protection from physical assault and other vulnerabilities
  • Engagement in the care process and treatment plans
  • Seek a second opinion without fear of compromise to care
  • To be informed about the outcomes of planned care and treatment
  • To be told when informed consent will be required
  • To refuse medical treatment and/or leave the hospital against medical advice
  • To receive proper assessment and management of pain and respectful end of life care
  • To voice complaints, conflicts, and differences of opinion
  • To receive adequate information about your illness and proposed treatment(s)
  • To know your physician and other practitioners responsible for your care
  • To know how to donate organs and other tissues and to decide about donation in a setting free of coercion and pressure
  • Protection from injury and implementation of preventive measures including falls
  • To be informed about the expected financial cost before starting the treatment

Patient and Family Responsibilities

  • To provide complete and accurate information about his health, including medications, dietary supplements, and any allergies
  • Follow the plan of care prescribed by the treating physician and inform the medical team with any health changes in his/her condition
  • Be respectful to all staff as well as other patients and visitors
  • Be respectful to the hospital policies and procedures (e.g., visiting hours, no smoking policy, etc.)
  • Be responsible for the safe use of the hospital’s facilities and equipment
  • Decision making or the availability of guardian patient in case the patient is not able to make decision